Privacy Policy
The Formula Media respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how you can contact us about your information.
Information We Collect
When you submit a form on our website, we may collect your name, email address, phone number, WhatsApp number, selected service, and any message or project details you choose to provide.
How We Use Your Information
- To respond to your request or inquiry.
- To contact you about The Formula Media services.
- To understand your project goals and recommend the best service option.
- To improve our website, offers, and customer experience.
Form Processing
Our contact forms may be processed through Formspree. When you submit a form, your information may be transmitted through Formspree so we can receive and respond to your request.
Information Sharing
We do not sell your personal information. We may share information only when necessary to operate our website, process form submissions, communicate with you, provide services, comply with legal obligations, or protect our business.
Data Security
We take reasonable steps to protect the information you submit. However, no online transmission or storage system can be guaranteed to be 100% secure.
Your Choices
You may request that we update, correct, or delete your contact information by contacting us directly.
Terms of Service
By using this website or submitting a form, you agree to these Terms of Service. If you do not agree, please do not use this website or submit your information.
Our Services
The Formula Media provides digital product strategy, ebook creation support, online course structure, website or landing page creation, payment setup guidance, content planning, and advertising platform setup.
No Guaranteed Results
We do not guarantee specific income, sales, leads, profits, ad performance, audience growth, or business results. Your results depend on many factors, including your offer, audience, market, budget, effort, pricing, follow-up, and external conditions.
Client Responsibilities
- You are responsible for providing accurate project information, approvals, content, brand assets, and feedback.
- You are responsible for reviewing all final materials before publishing or using them.
- You are responsible for complying with laws, platform policies, advertising rules, and payment provider requirements.
Intellectual Property
Unless otherwise agreed in writing, once full payment is received, the client may use the final delivered materials for their business. The Formula Media may retain rights to internal processes, templates, frameworks, strategy methods, and non-client-specific tools used to create the work.
Email, SMS & Phone Call Communication Policy
By submitting a form on this website, you authorize The Formula Media to contact you using the information you provide, including by email, SMS/text message, phone call, and WhatsApp, regarding your inquiry, requested services, project consultation, offers, follow-up, and related business communications.
Consent is not required as a condition of purchasing any service. Message and data rates may apply. Message frequency may vary.
SMS/Text Messages
If you provide your phone number, we may send text messages related to your inquiry, consultation, project, service updates, reminders, or promotional offers. You can opt out at any time by replying STOP, CANCEL, UNSUBSCRIBE, or by contacting us directly using any reasonable method.
Email Communications
We may email you about your inquiry, services, project updates, offers, and educational or promotional content. You may request to stop receiving marketing emails at any time. Commercial emails should include a way to opt out and accurate sender information.
Phone Calls & WhatsApp
We may call you or contact you through WhatsApp to respond to your request, schedule a consultation, ask project questions, or discuss services. You may ask us not to call or message you again at any time.
Opt-Out Requests
We will make reasonable efforts to honor opt-out requests as required by applicable law. For SMS/text or phone communications, opt-out requests should be processed within a reasonable time, not exceeding 10 business days where required.
Advertising Platform Setup & Ad Budget Policy
The Formula Media may help clients set up advertising platforms, pixels, tracking, campaign structure, and creative direction for platforms such as Facebook, Instagram, TikTok, Google, YouTube, or Amazon, depending on the project.
Important: Advertising budget is not included in our service packages unless specifically stated in writing. Clients are responsible for deciding, funding, and paying their own advertising budget directly to each advertising platform.
We do not guarantee ad approvals, impressions, clicks, leads, sales, cost per lead, return on ad spend, or platform account performance. Advertising platforms may reject, limit, suspend, or disable ads or accounts according to their own policies.
Payments, Cancellations & Refunds
Payments
Payment terms, project scope, timelines, and deliverables may be agreed upon before work begins. Work may require a deposit, partial payment, or full payment depending on the package or project.
Cancellations
If a client cancels a project after work has started, amounts paid may be used to cover strategy, planning, writing, design, setup, consultation, and work already completed.
Refunds
Because many services involve custom strategy, creative work, digital assets, setup, and time-based labor, refunds may not be available once work has started unless otherwise agreed in writing. Any refund request will be reviewed based on the project status, work completed, and the specific agreement between the client and The Formula Media.
Contact Us
If you have questions about these Terms, Privacy Policy, or Communication Policy, contact us using the email address below.
Email
support@theformulamedia.com
Business Name
The Formula Media
Mailing Address
12555 Biscayne Blvd, North Miami, FL 33181, USA